Question 1

How is Greystones rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Greystones as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Greystones provide?

Accepted Answer

As a Care Home provider, Greystones offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Greystones been operating?

Accepted Answer

Greystones has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Greystones?

Accepted Answer

CQC inspectors last visited Greystones in October 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Greystones?

Accepted Answer

Greystones has capacity for 26 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Greystones specialise in?

Accepted Answer

Greystones specialises in providing care for Caring for adults over 65 yrs, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Greystones legally provide?

Accepted Answer

Greystones holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Greystones located?

Accepted Answer

Greystones is located in Bath and North East Somerset, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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