Question 1

What rating has Chapel Hill received from CQC inspectors?

Accepted Answer

Chapel Hill holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Chapel Hill provide?

Accepted Answer

As a Care Home provider, Chapel Hill offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Chapel Hill been operating?

Accepted Answer

Chapel Hill has been CQC-registered since 2023, providing 3 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Chapel Hill last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Chapel Hill took place in February 2020. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Chapel Hill?

Accepted Answer

Chapel Hill has capacity for 21 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Chapel Hill provide care for?

Accepted Answer

Chapel Hill offers specialist care for Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Chapel Hill registered to provide?

Accepted Answer

Chapel Hill is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Chapel Hill located?

Accepted Answer

Chapel Hill is located in Bexley, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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