Question 1

How is Birch Hall Care Centre rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Birch Hall Care Centre as Requires improvement.  CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Birch Hall Care Centre?

Accepted Answer

Birch Hall Care Centre provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Birch Hall Care Centre been operating?

Accepted Answer

Birch Hall Care Centre has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Birch Hall Care Centre?

Accepted Answer

Birch Hall Care Centre was last inspected by the CQC in October 2021. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is Birch Hall Care Centre?

Accepted Answer

Birch Hall Care Centre has capacity for 80 residents. This makes it a large facility offering comprehensive services and specialist care pathways, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Birch Hall Care Centre?

Accepted Answer

Care at Birch Hall Care Centre is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Care home service with nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Birch Hall Care Centre licensed to offer?

Accepted Answer

The CQC has authorised Birch Hall Care Centre to deliver: Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Birch Hall Care Centre located?

Accepted Answer

Birch Hall Care Centre is located in Blackburn with Darwen, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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