Question 1

What is the CQC rating for The Heathers Residential Care Home?

Accepted Answer

The Heathers Residential Care Home has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What kind of service does The Heathers Residential Care Home provide?

Accepted Answer

As a Care Home provider, The Heathers Residential Care Home offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does The Heathers Residential Care Home have?

Accepted Answer

The Heathers Residential Care Home was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit The Heathers Residential Care Home?

Accepted Answer

CQC inspectors last visited The Heathers Residential Care Home in December 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does The Heathers Residential Care Home have?

Accepted Answer

The Heathers Residential Care Home is registered for 14 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does The Heathers Residential Care Home provide care for?

Accepted Answer

The Heathers Residential Care Home offers specialist care for Caring for adults over 65 yrs, Dementia, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can The Heathers Residential Care Home legally provide?

Accepted Answer

The Heathers Residential Care Home holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is The Heathers Residential Care Home in?

Accepted Answer

The Heathers Residential Care Home is based in Bromley. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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