Question 1

What rating has TLC Community Services Limited received from CQC inspectors?

Accepted Answer

TLC Community Services Limited holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does TLC Community Services Limited follow?

Accepted Answer

TLC Community Services Limited operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does TLC Community Services Limited have?

Accepted Answer

TLC Community Services Limited was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was TLC Community Services Limited last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of TLC Community Services Limited took place in August 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

Who does TLC Community Services Limited provide care for?

Accepted Answer

TLC Community Services Limited offers specialist care for Caring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What regulated activities is TLC Community Services Limited registered to provide?

Accepted Answer

TLC Community Services Limited is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

What area does TLC Community Services Limited serve?

Accepted Answer

Situated in County Durham, TLC Community Services Limited is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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