Question 1

What is the CQC rating for Dudley Crossroads?

Accepted Answer

Dudley Crossroads has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What kind of service does Dudley Crossroads provide?

Accepted Answer

As a Home Care provider, Dudley Crossroads offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Dudley Crossroads been operating?

Accepted Answer

Dudley Crossroads has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Dudley Crossroads?

Accepted Answer

CQC inspectors last visited Dudley Crossroads in July 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What care specialisms are available at Dudley Crossroads?

Accepted Answer

Care at Dudley Crossroads is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Physical disabilities, Sensory impairment, Domiciliary care service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What care services can Dudley Crossroads legally provide?

Accepted Answer

Dudley Crossroads holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Where is Dudley Crossroads located?

Accepted Answer

Dudley Crossroads is located in Dudley, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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