Question 1

How is Riverside House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Riverside House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Riverside House provide?

Accepted Answer

As a Care Home provider, Riverside House offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Riverside House been operating?

Accepted Answer

Riverside House has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Riverside House last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Riverside House took place in November 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Riverside House?

Accepted Answer

Riverside House has capacity for 9 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Riverside House?

Accepted Answer

Care at Riverside House is tailored for Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is Riverside House registered to provide?

Accepted Answer

Riverside House is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Riverside House located?

Accepted Answer

Riverside House is located in Hackney, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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