Question 1

What rating has Charmes Care received from CQC inspectors?

Accepted Answer

Charmes Care holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Charmes Care provide?

Accepted Answer

As a Home Care provider, Charmes Care offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Charmes Care have?

Accepted Answer

Charmes Care was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Charmes Care last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Charmes Care took place in June 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What care specialisms are available at Charmes Care?

Accepted Answer

Care at Charmes Care is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What services is Charmes Care licensed to offer?

Accepted Answer

The CQC has authorised Charmes Care to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Which region is Charmes Care in?

Accepted Answer

Charmes Care is based in Isle of Wight. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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