Question 1

What rating has Northern Community Careline Services received from CQC inspectors?

Accepted Answer

Northern Community Careline Services holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Northern Community Careline Services?

Accepted Answer

Northern Community Careline Services provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Northern Community Careline Services been operating?

Accepted Answer

Northern Community Careline Services has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Northern Community Careline Services?

Accepted Answer

CQC inspectors last visited Northern Community Careline Services in January 2020. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What care specialisms are available at Northern Community Careline Services?

Accepted Answer

Care at Northern Community Careline Services is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Mental health conditions, Physical disabilities, Substance misuse problems. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What care services can Northern Community Careline Services legally provide?

Accepted Answer

Northern Community Careline Services holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Where is Northern Community Careline Services located?

Accepted Answer

Northern Community Careline Services is located in Kirklees, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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