Question 1

What rating has Carlton House received from CQC inspectors?

Accepted Answer

Carlton House holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Carlton House?

Accepted Answer

Carlton House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Carlton House been operating?

Accepted Answer

Carlton House has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Carlton House last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Carlton House took place in July 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Carlton House?

Accepted Answer

Carlton House has capacity for 16 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Carlton House specialise in?

Accepted Answer

Carlton House specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is Carlton House registered to provide?

Accepted Answer

Carlton House is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Carlton House located?

Accepted Answer

Carlton House is located in Leeds, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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