Question 1

How is Diwali Nivas rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Diwali Nivas as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Diwali Nivas?

Accepted Answer

Diwali Nivas provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Diwali Nivas been operating?

Accepted Answer

Diwali Nivas has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Diwali Nivas last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Diwali Nivas took place in February 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Diwali Nivas?

Accepted Answer

Diwali Nivas has capacity for 21 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Diwali Nivas?

Accepted Answer

Care at Diwali Nivas is tailored for Caring for adults over 65 yrs, Dementia, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is Diwali Nivas registered to provide?

Accepted Answer

Diwali Nivas is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Diwali Nivas located?

Accepted Answer

Diwali Nivas is located in Leicester, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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