Question 1

What is the CQC rating for Easterside Community Hub?

Accepted Answer

Easterside Community Hub has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What type of care is available at Easterside Community Hub?

Accepted Answer

Easterside Community Hub provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Easterside Community Hub been operating?

Accepted Answer

Easterside Community Hub has been CQC-registered since 2017, providing 9 years of regulated care services. This significant experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Easterside Community Hub last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Easterside Community Hub took place in January 2024. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

Who does Easterside Community Hub provide care for?

Accepted Answer

Easterside Community Hub offers specialist care for Caring for adults over 65 yrs, Dementia, Physical disabilities, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What regulated activities is Easterside Community Hub registered to provide?

Accepted Answer

Easterside Community Hub is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

What area does Easterside Community Hub serve?

Accepted Answer

Situated in Middlesbrough, Easterside Community Hub is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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