Question 1

How is Leybourne rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Leybourne as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Leybourne?

Accepted Answer

Leybourne provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Leybourne been operating?

Accepted Answer

Leybourne has been CQC-registered since 2017, providing 9 years of regulated care services. This significant experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Leybourne last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Leybourne took place in August 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Leybourne?

Accepted Answer

Leybourne has capacity for 8 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Leybourne specialise in?

Accepted Answer

Leybourne specialises in providing care for Learning disabilities, Physical disabilities, Sensory impairment, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is Leybourne registered to provide?

Accepted Answer

Leybourne is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Leybourne located?

Accepted Answer

Leybourne is located in North Tyneside, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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