Question 1

How is Best Options Agency rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Best Options Agency as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Best Options Agency provide?

Accepted Answer

As a Home Care provider, Best Options Agency offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Best Options Agency have?

Accepted Answer

Best Options Agency was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Best Options Agency?

Accepted Answer

CQC inspectors last visited Best Options Agency in August 2022. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What care specialisms are available at Best Options Agency?

Accepted Answer

Care at Best Options Agency is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment, Domiciliary care service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What care services can Best Options Agency legally provide?

Accepted Answer

Best Options Agency holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Which region is Best Options Agency in?

Accepted Answer

Best Options Agency is based in Northumberland. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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