Question 1

How is Portcullis House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Portcullis House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Portcullis House?

Accepted Answer

Portcullis House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was Portcullis House established?

Accepted Answer

With CQC registration dating back to 2010, Portcullis House brings 16 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When did CQC last visit Portcullis House?

Accepted Answer

CQC inspectors last visited Portcullis House in March 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What is the capacity at Portcullis House?

Accepted Answer

With 44 registered beds, Portcullis House provides a well-established home with extensive facilities and diverse care options. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does Portcullis House provide care for?

Accepted Answer

Portcullis House offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Portcullis House legally provide?

Accepted Answer

Portcullis House holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

What area does Portcullis House serve?

Accepted Answer

Situated in Somerset, Portcullis House is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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