Question 1

How is Tree Tops Residential Home rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Tree Tops Residential Home as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Tree Tops Residential Home?

Accepted Answer

Tree Tops Residential Home provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Tree Tops Residential Home been operating?

Accepted Answer

Tree Tops Residential Home has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Tree Tops Residential Home?

Accepted Answer

Tree Tops Residential Home was last inspected by the CQC in July 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is Tree Tops Residential Home?

Accepted Answer

Tree Tops Residential Home has capacity for 43 residents. This makes it a well-established home with extensive facilities and diverse care options, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Tree Tops Residential Home specialise in?

Accepted Answer

Tree Tops Residential Home specialises in providing care for Caring for adults over 65 yrs, Dementia, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is Tree Tops Residential Home licensed to offer?

Accepted Answer

The CQC has authorised Tree Tops Residential Home to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Tree Tops Residential Home located?

Accepted Answer

Tree Tops Residential Home is located in St. Helens, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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