Question 1

How is Outreach Teeside rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Outreach Teeside as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Outreach Teeside provide?

Accepted Answer

As a Home Care provider, Outreach Teeside offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Outreach Teeside been operating?

Accepted Answer

Outreach Teeside has been CQC-registered since 2014, providing 12 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Outreach Teeside?

Accepted Answer

Outreach Teeside was last inspected by the CQC in December 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What types of care does Outreach Teeside specialise in?

Accepted Answer

Outreach Teeside specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Learning disabilities, Sensory impairment, Domiciliary care service, Supported living service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is Outreach Teeside licensed to offer?

Accepted Answer

The CQC has authorised Outreach Teeside to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Outreach Teeside located?

Accepted Answer

Outreach Teeside is located in Stockton-on-Tees, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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