Question 1

What rating has The Villas received from CQC inspectors?

Accepted Answer

The Villas holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does The Villas provide?

Accepted Answer

As a Care Home provider, The Villas offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does The Villas have?

Accepted Answer

The Villas was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was The Villas last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of The Villas took place in February 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How many beds does The Villas have?

Accepted Answer

The Villas is registered for 8 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

Who does The Villas provide care for?

Accepted Answer

The Villas offers specialist care for Learning disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is The Villas registered to provide?

Accepted Answer

The Villas is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Which region is The Villas in?

Accepted Answer

The Villas is based in Stoke-on-Trent. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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