Question 1

How is No 9 rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated No 9 as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does No 9 follow?

Accepted Answer

No 9 operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does No 9 have?

Accepted Answer

No 9 was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was No 9 last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of No 9 took place in May 2018. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How many beds does No 9 have?

Accepted Answer

No 9 is registered for 6 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What care specialisms are available at No 9?

Accepted Answer

Care at No 9 is tailored for Learning disabilities, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What regulated activities is No 9 registered to provide?

Accepted Answer

No 9 is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Which region is No 9 in?

Accepted Answer

No 9 is based in Sunderland. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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