Question 1

How is York Road rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated York Road as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does York Road follow?

Accepted Answer

York Road operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does York Road have?

Accepted Answer

York Road was registered with the Care Quality Commission in 2010, accumulating 16 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit York Road?

Accepted Answer

CQC inspectors last visited York Road in June 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How many beds does York Road have?

Accepted Answer

York Road is registered for 14 beds, offering a smaller, more intimate setting that allows for personalised attention. The number of beds influences the community dynamic, staffing ratios, and range of facilities available to residents.

Question 6

What care specialisms are available at York Road?

Accepted Answer

Care at York Road is tailored for Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What care services can York Road legally provide?

Accepted Answer

York Road holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Which region is York Road in?

Accepted Answer

York Road is based in Sutton. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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