Question 1

What rating has Toby Lodge received from CQC inspectors?

Accepted Answer

Toby Lodge holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Toby Lodge?

Accepted Answer

Toby Lodge provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Toby Lodge been operating?

Accepted Answer

Toby Lodge has been CQC-registered since 2013, providing 13 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Toby Lodge?

Accepted Answer

Toby Lodge was last inspected by the CQC in March 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is Toby Lodge?

Accepted Answer

Toby Lodge has capacity for 10 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Toby Lodge specialise in?

Accepted Answer

Toby Lodge specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Learning disabilities, Mental health conditions, Substance misuse problems, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is Toby Lodge licensed to offer?

Accepted Answer

The CQC has authorised Toby Lodge to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Toby Lodge located?

Accepted Answer

Toby Lodge is located in Tower Hamlets, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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