Care Home Contracts: What to Check Before Signing
Before committing to a care home, you'll sign a contract. This guide explains what to look for and questions to ask.
Important
Care home contracts are legally binding documents. Understanding what you're agreeing to protects both the resident and family from unexpected issues later.
- Full weekly fee and what it covers
- Any additional charges (hairdressing, outings, toiletries)
- Fee review process and notice periods for increases
- Notice period for leaving (typically 28 days)
- Circumstances where the home can ask someone to leave
- Trial period terms if applicable
Most homes review fees annually. The contract should state how much notice you'll receive and how increases are calculated. Ask about historical increases.
- Accommodation and meals
- Basic personal care
- Laundry (check limitations)
- Activities and social programmes
- Nursing care (in nursing homes)
- Hairdressing and chiropody
- Newspapers and magazines
- Personal toiletries beyond basics
- Escorted outings and trips
- Telephone/internet in room
Understand the notice period required (usually 28 days) and what happens if the resident passes away - are fees still payable during the notice period?
If anything is unclear, seek advice before signing. You can ask for time to review the contract and show it to someone else.
Frequently Asked Questions
What should a care home contract include?
The contract should detail: weekly fees and what's included, additional charges, fee review process, notice periods for both parties, trial period terms, and circumstances for asking someone to leave.
Can care home fees increase?
Yes, most homes review fees annually. The contract should state how much notice you'll receive and how increases are calculated. Ask about typical increases before signing.
What happens to fees if the resident dies?
Check the contract carefully. Some homes require fees for a notice period even after death. Others have more flexible terms. Clarify this before signing.
Should I get legal advice before signing?
It's advisable, especially for complex situations. At minimum, take time to read the contract thoroughly and ask questions about anything unclear.
Need More Help?
Support Organisations
- Age UK:0800 678 1602
- Carers UK:0808 808 7777
- Alzheimer's Society:0333 150 3456
- Parkinson's UK:0808 800 0303
Care Directory Support
Sources & References
- Age UK
- Citizens Advice
- Which?