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Care Home Knowledge/ moving-in

Preparing for the Move to a Care Home

Updated 19 May 2026

Moving a loved one into a care home is a significant life transition for everyone involved. This guide offers practical 'preparation' advice, focusing on emotional support, financial planning, and actionable steps to ensure a smooth 'moving-in' process. It provides essential UK-specific guidance and signposts to professional support services.

Preparing for the Move to a Care Home: A Comprehensive Guide for Families

Deciding that a loved one needs to move into a care home is often one of the most challenging and emotionally charged decisions a family can face. The transition, while ultimately beneficial for their safety, well-being, and specialised care needs, can be a period of significant upheaval for everyone involved. This comprehensive guide aims to support families through the 'moving-in' process, offering practical advice, empathetic understanding, and crucial signposting to help make the transition as smooth and positive as possible.

Moving to a care home isn't just about changing an address; it’s about adjusting to a new way of life, new routines, and a new community. Understanding the emotional, practical, and administrative aspects of this 'preparation' is key to navigating it successfully. We'll explore how to involve your loved one, what to pack, financial considerations, and how to support them during and after the move.

The Emotional Landscape of Moving

It’s vital to acknowledge the complex emotions that surround this 'transition'. For the individual moving, feelings of loss of independence, fear of the unknown, anxiety, and even anger are common. For family members, guilt, sadness, relief, and stress can all be present. Open communication and empathy are your most powerful tools during this time.

Involving Your Loved One in the Decision and Preparation

Where possible, involve your loved one in every step of the process. This fosters a sense of control and respect, even if their capacity for decision-making is reduced. Even small choices can make a big difference.

  • **Discuss the 'why':** Explain clearly and kindly why a care home is being considered, focusing on the benefits for their safety, comfort, and specialised care.
  • **Visit potential homes together:** If appropriate, take them to visit a few shortlisted care homes. Encourage them to ask questions and observe the atmosphere.
  • **Allow them to choose personal items:** Give them agency in deciding which treasured possessions they want to take with them.
  • **Listen to their concerns:** Validate their feelings and address any fears or anxieties they express without dismissing them.

Supporting Someone with Dementia

If your loved one has dementia, involving them might look different. Focus on creating a sense of familiarity and routine. Keep explanations simple and reassuring. Visual aids, like photos of the new room, can be helpful. Their emotional response might be more important than their rational understanding.

Practical 'Preparation' for the Move

Once a care home has been chosen, there are numerous practical steps to take. Organising these in advance will reduce stress on moving day.

Notifying Relevant Parties

  • **GP and NHS:** Inform their current GP practice of the move. The care home will likely register them with a local GP. Ensure all medical records are transferred.
  • **Local Council/Social Services:** If they are receiving social care support or financial assistance, inform your local council's adult social care department.
  • **Utility Providers:** Cancel or transfer utilities (electricity, gas, water, internet, landline) at their old home.
  • **Banks and Financial Institutions:** Update their address if necessary, especially if they manage their own finances.
  • **Insurance Companies:** Inform home insurance providers (for the old property) and review any other policies.
  • **Post Office:** Consider redirecting mail to a family member's address for a period.
  • **Friends and Family:** Inform their wider circle of friends and family about the move and the new contact details.

What to Pack: Creating a Familiar Environment

Care home rooms are often a blank canvas, offering an opportunity to recreate a comforting and familiar space. Focus on items that hold sentimental value and provide comfort.

  • **Clothing:** Pack comfortable, easy-to-wear clothing suitable for various activities and temperatures. Label all items clearly with their name (many care homes offer a labelling service or recommend specific methods). Include nightwear, underwear, and outdoor wear.
  • **Personal Toiletries:** Their favourite shampoo, soap, moisturiser, toothbrush, and toothpaste can provide a sense of routine and familiarity.
  • **Comfort Items:** A favourite blanket, cushion, photograph album, special ornament, or a beloved book can make a room feel like home.
  • **Medication:** Ensure you have a supply of current medications and hand them over to the care home staff upon arrival, along with a detailed list.
  • **Mobility Aids:** Walking frames, wheelchairs, or special cushions they use.
  • **Eyewear and Hearing Aids:** Don't forget these essential items and any cleaning solutions or spare batteries.
  • **Small Furniture (if permitted):** Some care homes allow a small armchair, chest of drawers, or bedside table if space permits. Check with the home beforehand.
  • **Decorations:** Pictures, small plants, or other personal touches can help personalise their space.

Important Note on Valuables

Care homes generally advise against bringing highly valuable items, large sums of cash, or irreplaceable jewellery, as they cannot always guarantee their security. Discuss storage options for such items with the care home manager if necessary.

Sorting Out the Old Home

This can be a significant undertaking. Decide what to do with furniture, possessions, and the property itself.

  • **Decluttering:** Go through belongings systematically. Decide what to keep, donate, sell, or discard. Involve your loved one where possible.
  • **Power of Attorney:** If you hold a Lasting Power of Attorney (LPA) for property and financial affairs, this will be crucial for managing the sale or rental of their home.
  • **Security:** Ensure the old property is secure after the move. Cancel milk deliveries, newspapers, and other regular services.

Financial 'Preparation' and Planning

Understanding the financial aspects of care home fees is paramount. This can be complex, and seeking professional advice is highly recommended.

  • **Financial Assessment:** Your local council will conduct a financial assessment to determine how much your loved one contributes towards their care fees. This looks at their income and capital (savings, investments, property).
  • **NHS Continuing Healthcare (CHC):** If your loved one has significant, ongoing healthcare needs, they might be eligible for NHS Continuing Healthcare, which covers 100% of care costs. This is not means-tested. A referral and assessment are required.
  • **Funding Thresholds:** In England, if capital is above £23,250, they are generally expected to fund their own care. Between £14,250 and £23,250, the council contributes, but the individual contributes from their capital and income. Below £14,250, capital is disregarded, but income contributes.
  • **Property Disregard:** The value of a main home is usually disregarded if a spouse or dependent relative still lives there. It may also be disregarded for a set period if the move is temporary.
  • **Seeking Advice:** Consult with a financial advisor specialising in long-term care planning or your local council's adult social care department.

Financial Advice for Care

Understanding care home funding can be complex. We strongly advise seeking professional guidance.

Moving Day and Settling In

Moving day can be emotional. Plan it carefully to minimise stress for everyone.

The Move Itself

  • **Keep it calm:** Try to keep the atmosphere as calm and reassuring as possible. Avoid rushing.
  • **Familiar faces:** Have a close family member or friend present to support your loved one.
  • **Arrival at the home:** The care home staff will be ready to welcome them. Have all necessary paperwork (medical records, contact details, financial information) readily available.
  • **Setting up the room:** Arrange their personal items in their new room to make it feel welcoming and familiar. Involve them in this process if they are able.

The Settling-In Period

The 'transition' doesn't end on moving day. It can take weeks or even months for someone to fully adjust to a new environment.

  • **Regular, but not overwhelming, visits:** Visit regularly, but avoid overwhelming them initially. Allow them space to engage with staff and other residents.
  • **Maintain routines:** Encourage staff to stick to their established routines where possible, especially around meal times and bedtime.
  • **Familiar activities:** Help them find activities they enjoy within the care home – whether it's reading, gardening, or socialising.
  • **Build relationships with staff:** Get to know the care home staff. They are your allies in ensuring your loved one's well-being.
  • **Communicate concerns:** If you have any concerns about their adjustment, speak to the care home manager or their key worker promptly.
  • **Patience and understanding:** There may be good days and bad days. Reassurance, patience, and understanding are crucial.

Care Home Standards and Regulations

All care homes in England are regulated by the Care Quality Commission (CQC). They inspect homes to ensure they meet standards of safety, effectiveness, care, responsiveness, and leadership. You can find inspection reports on the CQC website.

Ongoing Support for Families

Remember, this 'transition' is also significant for you and your family. It's important to look after your own well-being.

  • **Seek support:** Talk to other family members, friends, or support groups. Sharing experiences can be incredibly helpful.
  • **Celebrate small victories:** Acknowledge moments of adaptation and happiness for your loved one.
  • **Maintain your relationship:** Your role shifts, but your relationship remains vital. Focus on quality time and emotional connection.
  • **Self-care:** Don't neglect your own needs. Taking breaks and looking after yourself will enable you to better support your loved one.

Where to Find Further Support

Navigating the care system can be complex. These organisations offer invaluable advice and support.

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