Care Needs Assessment: What to Expect and How to Prepare

A care needs assessment is a free evaluation by your local council to determine what care and support you need. It's the gateway to council-funded care services and should be requested as soon as care needs arise.

Anyone can request an assessment - you don't need a GP referral. The person needing care, a family member, carer, or healthcare professional can all make the request.

• Daily activities - washing, dressing, eating
• Mobility and getting around
• Mental health and emotional wellbeing
• Relationships and social contact
• Work, education, volunteering
• Caring responsibilities you have for others
• Your home environment and safety

• Keep a diary of care needs over a typical week
• Describe your worst days, not just average days
• Have someone with you for support
• List all medications and health conditions
• Note any falls, accidents or near-misses
• Be honest about what you struggle with

You'll receive a written care and support plan detailing your eligible needs and how they'll be met. If needs are eligible but you don't qualify financially, you'll receive a personal budget amount.

You can request a review if you disagree with the assessment outcome. The council must explain how they reached their decision and consider any new information.