NHS Continuing Healthcare: Eligibility, Assessment and Appeals
NHS Continuing Healthcare (CHC) provides free care for people with significant ongoing health needs. This guide explains how the assessment works, eligibility criteria, and how to appeal if refused.
Important
NHS Continuing Healthcare is a package of care arranged and funded solely by the NHS for individuals with complex, ongoing healthcare needs. If eligible, all your care costs are covered - even in a care home.
CHC eligibility depends on having a 'primary health need'. This means your main need for care is health-related, not just social care needs like help with washing or dressing.
- Behaviour - challenging behaviours, mental health
- Cognition - understanding, decision-making
- Psychological needs - emotional, mental health
- Communication - ability to express needs
- Mobility - moving around safely
- Nutrition - eating, drinking, swallowing
- Continence - bladder and bowel management
- Skin integrity - pressure sores, wounds
- Breathing - respiratory needs
- Drug therapies - complex medication regimes
- Symptom control - pain management
- Altered states of consciousness - seizures, blackouts
First, a Checklist screening is completed. If positive, a full Decision Support Tool (DST) assessment follows with a multi-disciplinary team. The CCG/ICB then makes the final decision.
You can request a local review within 6 months of the decision. If still refused, you can appeal to NHS England. Consider getting advocacy support for appeals.
Beacon CHC offers free advice: beaconchc.co.uk. Your local Healthwatch can provide advocacy. Care Directory support: 0808 501 0191
Frequently Asked Questions
Who qualifies for NHS Continuing Healthcare?
People with a 'primary health need' - meaning their main requirement is for healthcare rather than social care. This is determined through a comprehensive assessment of 12 care domains.
How long does the CHC assessment take?
The initial Checklist can be done in one meeting. If you progress to full assessment, the Decision Support Tool typically takes 2-4 weeks, though decisions can take longer.
Can I appeal a CHC decision?
Yes. First request a local review within 6 months. If unsuccessful, you can escalate to NHS England. Many refused decisions are overturned on appeal.
Does CHC cover care home fees?
Yes, if eligible for CHC, the NHS pays all reasonable care costs including care home fees, regardless of your financial situation.
Need More Help?
Support Organisations
- Age UK:0800 678 1602
- Carers UK:0808 808 7777
- Alzheimer's Society:0333 150 3456
- Parkinson's UK:0808 800 0303
Care Directory Support
Sources & References
- NHS England
- Beacon CHC
- Gov.uk