Question 1

How is Real Life Options- Hartlepool rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Real Life Options- Hartlepool as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Real Life Options- Hartlepool follow?

Accepted Answer

Real Life Options- Hartlepool operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Real Life Options- Hartlepool have?

Accepted Answer

Real Life Options- Hartlepool was registered with the Care Quality Commission in 2015, accumulating 11 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Real Life Options- Hartlepool?

Accepted Answer

CQC inspectors last visited Real Life Options- Hartlepool in May 2020. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What types of care does Real Life Options- Hartlepool specialise in?

Accepted Answer

Real Life Options- Hartlepool specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What care services can Real Life Options- Hartlepool legally provide?

Accepted Answer

Real Life Options- Hartlepool holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Which region is Real Life Options- Hartlepool in?

Accepted Answer

Real Life Options- Hartlepool is based in Hartlepool. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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