Question 1

How is Normanton Retirement Home rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Normanton Retirement Home as Requires improvement.  CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Normanton Retirement Home provide?

Accepted Answer

As a Care Home provider, Normanton Retirement Home offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Normanton Retirement Home been operating?

Accepted Answer

Normanton Retirement Home has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Normanton Retirement Home last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Normanton Retirement Home took place in March 2020. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Normanton Retirement Home?

Accepted Answer

Normanton Retirement Home has capacity for 29 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Normanton Retirement Home specialise in?

Accepted Answer

Normanton Retirement Home specialises in providing care for Caring for adults over 65 yrs, Dementia, Mental health conditions, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is Normanton Retirement Home registered to provide?

Accepted Answer

Normanton Retirement Home is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Normanton Retirement Home located?

Accepted Answer

Normanton Retirement Home is located in Shropshire, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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