Question 1

How is Avenues London (South) rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Avenues London (South) as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Avenues London (South)?

Accepted Answer

Avenues London (South) provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was Avenues London (South) established?

Accepted Answer

With CQC registration dating back to 2011, Avenues London (South) brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was Avenues London (South) last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Avenues London (South) took place in July 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What care specialisms are available at Avenues London (South)?

Accepted Answer

Care at Avenues London (South) is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service, Supported living service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What regulated activities is Avenues London (South) registered to provide?

Accepted Answer

Avenues London (South) is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

What area does Avenues London (South) serve?

Accepted Answer

Situated in Bexley, Avenues London (South) is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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