Question 1

What is the CQC rating for Mercy Care Limited?

Accepted Answer

Mercy Care Limited has been awarded a CQC rating of Requires improvement.  The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What type of care is available at Mercy Care Limited?

Accepted Answer

Mercy Care Limited provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Mercy Care Limited been operating?

Accepted Answer

Mercy Care Limited has been CQC-registered since 2022, providing 4 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Mercy Care Limited?

Accepted Answer

Mercy Care Limited was last inspected by the CQC in July 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

Who does Mercy Care Limited provide care for?

Accepted Answer

Mercy Care Limited offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What services is Mercy Care Limited licensed to offer?

Accepted Answer

The CQC has authorised Mercy Care Limited to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Where is Mercy Care Limited located?

Accepted Answer

Mercy Care Limited is located in Bexley, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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