Question 1

What rating has Rivendell and Lorien (Marsh Lane) received from CQC inspectors?

Accepted Answer

Rivendell and Lorien (Marsh Lane) holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Rivendell and Lorien (Marsh Lane)?

Accepted Answer

Rivendell and Lorien (Marsh Lane) provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was Rivendell and Lorien (Marsh Lane) established?

Accepted Answer

With CQC registration dating back to 2011, Rivendell and Lorien (Marsh Lane) brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

How recent is the CQC inspection for Rivendell and Lorien (Marsh Lane)?

Accepted Answer

Rivendell and Lorien (Marsh Lane) was last inspected by the CQC in April 2019. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What is the capacity at Rivendell and Lorien (Marsh Lane)?

Accepted Answer

With 11 registered beds, Rivendell and Lorien (Marsh Lane) provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does Rivendell and Lorien (Marsh Lane) provide care for?

Accepted Answer

Rivendell and Lorien (Marsh Lane) offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Mental health conditions, Physical disabilities, Sensory impairment, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Rivendell and Lorien (Marsh Lane) registered to provide?

Accepted Answer

Rivendell and Lorien (Marsh Lane) is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does Rivendell and Lorien (Marsh Lane) serve?

Accepted Answer

Situated in Birmingham, Rivendell and Lorien (Marsh Lane) is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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