Question 1

What is the CQC rating for The Willows Care Home?

Accepted Answer

The Willows Care Home has been awarded a CQC rating of Outstanding. This is the highest rating awarded by the CQC, indicating exceptional care that significantly exceeds expectations. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What kind of service does The Willows Care Home provide?

Accepted Answer

As a Care Home provider, The Willows Care Home offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has The Willows Care Home been operating?

Accepted Answer

The Willows Care Home has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for The Willows Care Home?

Accepted Answer

The Willows Care Home was last inspected by the CQC in December 2018. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is The Willows Care Home?

Accepted Answer

The Willows Care Home has capacity for 27 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does The Willows Care Home specialise in?

Accepted Answer

The Willows Care Home specialises in providing care for Caring for adults over 65 yrs, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is The Willows Care Home licensed to offer?

Accepted Answer

The CQC has authorised The Willows Care Home to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is The Willows Care Home located?

Accepted Answer

The Willows Care Home is located in Blackpool, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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