Question 1

How is Heart of Gold Homecare Ltd rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Heart of Gold Homecare Ltd as Requires improvement.  CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Heart of Gold Homecare Ltd follow?

Accepted Answer

Heart of Gold Homecare Ltd operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Heart of Gold Homecare Ltd have?

Accepted Answer

Heart of Gold Homecare Ltd was registered with the Care Quality Commission in 2022, accumulating 4 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was Heart of Gold Homecare Ltd last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Heart of Gold Homecare Ltd took place in June 2023. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

Who does Heart of Gold Homecare Ltd provide care for?

Accepted Answer

Heart of Gold Homecare Ltd offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Domiciliary care service. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What regulated activities is Heart of Gold Homecare Ltd registered to provide?

Accepted Answer

Heart of Gold Homecare Ltd is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Which region is Heart of Gold Homecare Ltd in?

Accepted Answer

Heart of Gold Homecare Ltd is based in Bolton. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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