Question 1

What is the CQC rating for Portelet House Care Home?

Accepted Answer

Portelet House Care Home has been awarded a CQC rating of Good. This rating indicates the service is performing well and meeting CQC expectations across all key areas. The Care Quality Commission is the independent regulator of health and social care services in England, ensuring providers meet fundamental standards of quality and safety.

Question 2

What kind of service does Portelet House Care Home provide?

Accepted Answer

As a Care Home provider, Portelet House Care Home offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Portelet House Care Home been operating?

Accepted Answer

Portelet House Care Home has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Portelet House Care Home last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Portelet House Care Home took place in February 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Portelet House Care Home?

Accepted Answer

Portelet House Care Home has capacity for 15 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Portelet House Care Home provide care for?

Accepted Answer

Portelet House Care Home offers specialist care for Caring for adults over 65 yrs, Dementia, Mental health conditions, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Portelet House Care Home registered to provide?

Accepted Answer

Portelet House Care Home is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Portelet House Care Home located?

Accepted Answer

Portelet House Care Home is located in Bournemouth, Christchurch and Poole, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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