Question 1

How is Medway House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Medway House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Medway House?

Accepted Answer

Medway House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

When was Medway House established?

Accepted Answer

With CQC registration dating back to 2011, Medway House brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When did CQC last visit Medway House?

Accepted Answer

CQC inspectors last visited Medway House in June 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

What is the capacity at Medway House?

Accepted Answer

With 6 registered beds, Medway House provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does Medway House provide care for?

Accepted Answer

Medway House offers specialist care for Caring for adults under 65 yrs, Mental health conditions, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Medway House legally provide?

Accepted Answer

Medway House holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

What area does Medway House serve?

Accepted Answer

Situated in Brent, Medway House is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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