Question 1

What rating has Highgrove received from CQC inspectors?

Accepted Answer

Highgrove holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does Highgrove provide?

Accepted Answer

As a Care Home provider, Highgrove offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Highgrove been operating?

Accepted Answer

Highgrove has been CQC-registered since 2021, providing 5 years of regulated care services. This growing expertise in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Highgrove?

Accepted Answer

CQC inspectors last visited Highgrove in April 2023. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Highgrove?

Accepted Answer

Highgrove has capacity for 3 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Highgrove provide care for?

Accepted Answer

Highgrove offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What care services can Highgrove legally provide?

Accepted Answer

Highgrove holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Highgrove located?

Accepted Answer

Highgrove is located in Bury, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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