Question 1

How is Mercylink Care Cambridgeshire rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Mercylink Care Cambridgeshire as Requires improvement.  CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Mercylink Care Cambridgeshire provide?

Accepted Answer

As a Home Care provider, Mercylink Care Cambridgeshire offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does Mercylink Care Cambridgeshire have?

Accepted Answer

Mercylink Care Cambridgeshire was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When did CQC last visit Mercylink Care Cambridgeshire?

Accepted Answer

CQC inspectors last visited Mercylink Care Cambridgeshire in November 2022. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

Who does Mercylink Care Cambridgeshire provide care for?

Accepted Answer

Mercylink Care Cambridgeshire offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 6

What care services can Mercylink Care Cambridgeshire legally provide?

Accepted Answer

Mercylink Care Cambridgeshire holds CQC registration for: Personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 7

Which region is Mercylink Care Cambridgeshire in?

Accepted Answer

Mercylink Care Cambridgeshire is based in Cambridgeshire. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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