Question 1

What rating has StellarCare NW HQ received from CQC inspectors?

Accepted Answer

StellarCare NW HQ holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does StellarCare NW HQ provide?

Accepted Answer

As a Home Care provider, StellarCare NW HQ offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How many years of experience does StellarCare NW HQ have?

Accepted Answer

StellarCare NW HQ was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was StellarCare NW HQ last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of StellarCare NW HQ took place in May 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What care specialisms are available at StellarCare NW HQ?

Accepted Answer

Care at StellarCare NW HQ is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What regulated activities is StellarCare NW HQ registered to provide?

Accepted Answer

StellarCare NW HQ is CQC-registered to provide: Personal care, Treatment of disease, disorder or injury. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Which region is StellarCare NW HQ in?

Accepted Answer

StellarCare NW HQ is based in Cheshire West and Chester. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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