Question 1

What rating has The Loont received from CQC inspectors?

Accepted Answer

The Loont holds a Requires improvement rating from the CQC.  These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does The Loont follow?

Accepted Answer

The Loont operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does The Loont have?

Accepted Answer

The Loont was registered with the Care Quality Commission in 2021, accumulating 5 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

When was The Loont last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of The Loont took place in October 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at The Loont?

Accepted Answer

With 6 registered beds, The Loont provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does The Loont provide care for?

Accepted Answer

The Loont offers specialist care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Physical disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is The Loont registered to provide?

Accepted Answer

The Loont is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does The Loont serve?

Accepted Answer

Situated in Cheshire West and Chester, The Loont is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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