Question 1

What rating has The Daltons received from CQC inspectors?

Accepted Answer

The Daltons holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What kind of service does The Daltons provide?

Accepted Answer

As a Care Home provider, The Daltons offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has The Daltons been operating?

Accepted Answer

The Daltons has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was The Daltons last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of The Daltons took place in October 2018. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is The Daltons?

Accepted Answer

The Daltons has capacity for 6 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does The Daltons specialise in?

Accepted Answer

The Daltons specialises in providing care for Caring for adults under 65 yrs, Caring for children, Learning disabilities, Mental health conditions, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is The Daltons registered to provide?

Accepted Answer

The Daltons is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is The Daltons located?

Accepted Answer

The Daltons is located in County Durham, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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