Question 1

How is Callum House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Callum House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Callum House follow?

Accepted Answer

Callum House operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was Callum House established?

Accepted Answer

With CQC registration dating back to 2011, Callum House brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was Callum House last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Callum House took place in December 2018. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at Callum House?

Accepted Answer

With 8 registered beds, Callum House provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

What types of care does Callum House specialise in?

Accepted Answer

Callum House specialises in providing care for Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What regulated activities is Callum House registered to provide?

Accepted Answer

Callum House is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

What area does Callum House serve?

Accepted Answer

Situated in Croydon, Callum House is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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