Question 1

How is NAS House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated NAS House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does NAS House provide?

Accepted Answer

As a Care Home provider, NAS House offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has NAS House been operating?

Accepted Answer

NAS House has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for NAS House?

Accepted Answer

NAS House was last inspected by the CQC in June 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

How large is NAS House?

Accepted Answer

NAS House has capacity for 14 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does NAS House specialise in?

Accepted Answer

NAS House specialises in providing care for Mental health conditions, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What services is NAS House licensed to offer?

Accepted Answer

The CQC has authorised NAS House to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is NAS House located?

Accepted Answer

NAS House is located in Croydon, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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