Question 1

What rating has Darlington Extra Care Services received from CQC inspectors?

Accepted Answer

Darlington Extra Care Services holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Darlington Extra Care Services?

Accepted Answer

Darlington Extra Care Services provides Home Care services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Darlington Extra Care Services been operating?

Accepted Answer

Darlington Extra Care Services has been CQC-registered since 2014, providing 12 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Darlington Extra Care Services last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Darlington Extra Care Services took place in January 2024. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What care specialisms are available at Darlington Extra Care Services?

Accepted Answer

Care at Darlington Extra Care Services is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Domiciliary care service. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What regulated activities is Darlington Extra Care Services registered to provide?

Accepted Answer

Darlington Extra Care Services is CQC-registered to provide: Personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 7

Where is Darlington Extra Care Services located?

Accepted Answer

Darlington Extra Care Services is located in Darlington, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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