Question 1

How is Phoenix Care At Home Limited rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Phoenix Care At Home Limited as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What care model does Phoenix Care At Home Limited follow?

Accepted Answer

Phoenix Care At Home Limited operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Phoenix Care At Home Limited have?

Accepted Answer

Phoenix Care At Home Limited was registered with the Care Quality Commission in 2011, accumulating 15 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for Phoenix Care At Home Limited?

Accepted Answer

Phoenix Care At Home Limited was last inspected by the CQC in October 2022. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What care specialisms are available at Phoenix Care At Home Limited?

Accepted Answer

Care at Phoenix Care At Home Limited is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Eating disorders, Learning disabilities, Mental health conditions, Physical disabilities. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 6

What services is Phoenix Care At Home Limited licensed to offer?

Accepted Answer

The CQC has authorised Phoenix Care At Home Limited to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Which region is Phoenix Care At Home Limited in?

Accepted Answer

Phoenix Care At Home Limited is based in Devon. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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