Question 1

What rating has Tiled House received from CQC inspectors?

Accepted Answer

Tiled House holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Tiled House?

Accepted Answer

Tiled House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Tiled House been operating?

Accepted Answer

Tiled House has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Tiled House?

Accepted Answer

CQC inspectors last visited Tiled House in November 2019. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Tiled House?

Accepted Answer

Tiled House has capacity for 48 residents. This makes it a well-established home with extensive facilities and diverse care options, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Tiled House specialise in?

Accepted Answer

Tiled House specialises in providing care for Caring for adults over 65 yrs, Dementia, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Tiled House legally provide?

Accepted Answer

Tiled House holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Tiled House located?

Accepted Answer

Tiled House is located in Dudley, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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