Question 1

How is Torkington House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Torkington House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Torkington House?

Accepted Answer

Torkington House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Torkington House been operating?

Accepted Answer

Torkington House has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

How recent is the CQC inspection for Torkington House?

Accepted Answer

Torkington House was last inspected by the CQC in October 2020. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What is the capacity at Torkington House?

Accepted Answer

With 32 registered beds, Torkington House provides a medium-sized facility that balances community atmosphere with comprehensive services. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

Who does Torkington House provide care for?

Accepted Answer

Torkington House offers specialist care for Caring for adults over 65 yrs, Dementia, Physical disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What services is Torkington House licensed to offer?

Accepted Answer

The CQC has authorised Torkington House to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

What area does Torkington House serve?

Accepted Answer

Situated in Ealing, Torkington House is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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