Question 1

How is Shenley Lodge rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Shenley Lodge as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What type of care is available at Shenley Lodge?

Accepted Answer

Shenley Lodge provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Shenley Lodge been operating?

Accepted Answer

Shenley Lodge has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Shenley Lodge last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Shenley Lodge took place in February 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Shenley Lodge?

Accepted Answer

Shenley Lodge has capacity for 7 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

Who does Shenley Lodge provide care for?

Accepted Answer

Shenley Lodge offers specialist care for Learning disabilities, Care home service without nursing. This focus means the team has specific training and experience in meeting these particular care needs effectively.

Question 7

What regulated activities is Shenley Lodge registered to provide?

Accepted Answer

Shenley Lodge is CQC-registered to provide: Accommodation for persons who require nursing or personal care. These regulated activities define the scope of care the service can legally offer, each requiring specific safeguards and staff competencies.

Question 8

Where is Shenley Lodge located?

Accepted Answer

Shenley Lodge is located in Enfield, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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