Question 1

What rating has Colne House received from CQC inspectors?

Accepted Answer

Colne House holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What type of care is available at Colne House?

Accepted Answer

Colne House provides Care Home services, tailored to meet individual needs and preferences. This type of care focuses on delivering person-centred support while maintaining independence and dignity.

Question 3

How long has Colne House been operating?

Accepted Answer

Colne House has been CQC-registered since 2011, providing 15 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When was Colne House last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Colne House took place in April 2022. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

How large is Colne House?

Accepted Answer

Colne House has capacity for 38 residents. This makes it a medium-sized facility that balances community atmosphere with comprehensive services, with corresponding benefits in terms of personalised care and available resources.

Question 6

What care specialisms are available at Colne House?

Accepted Answer

Care at Colne House is tailored for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Colne House licensed to offer?

Accepted Answer

The CQC has authorised Colne House to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

Where is Colne House located?

Accepted Answer

Colne House is located in Essex, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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