Question 1

How is Villeneuve House rated by the Care Quality Commission?

Accepted Answer

The Care Quality Commission has rated Villeneuve House as Good. A Good rating means the care provided is safe, effective, caring, responsive, and well-led. CQC ratings are based on thorough inspections that assess whether care is safe, effective, caring, responsive to people's needs, and well-led.

Question 2

What kind of service does Villeneuve House provide?

Accepted Answer

As a Care Home provider, Villeneuve House offers dedicated support for those who need assistance with daily living, healthcare needs, or specialist care requirements.

Question 3

How long has Villeneuve House been operating?

Accepted Answer

Villeneuve House has been CQC-registered since 2010, providing 16 years of regulated care services. This extensive experience in the care sector means the team has developed robust processes and deep understanding of residents' needs.

Question 4

When did CQC last visit Villeneuve House?

Accepted Answer

CQC inspectors last visited Villeneuve House in November 2018. These inspections are comprehensive assessments that examine all aspects of care delivery, from medication management to infection control and staff training.

Question 5

How large is Villeneuve House?

Accepted Answer

Villeneuve House has capacity for 6 residents. This makes it a smaller, more intimate setting that allows for personalised attention, with corresponding benefits in terms of personalised care and available resources.

Question 6

What types of care does Villeneuve House specialise in?

Accepted Answer

Villeneuve House specialises in providing care for Caring for adults under 65 yrs, Learning disabilities, Care home service without nursing. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 7

What care services can Villeneuve House legally provide?

Accepted Answer

Villeneuve House holds CQC registration for: Accommodation for persons who require nursing or personal care. Each regulated activity has specific legal requirements that the service must meet to maintain its registration.

Question 8

Where is Villeneuve House located?

Accepted Answer

Villeneuve House is located in Essex, serving the local community and surrounding areas. The location provides convenient access for families visiting loved ones.

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