Question 1

What rating has Willow Health Limited received from CQC inspectors?

Accepted Answer

Willow Health Limited holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Willow Health Limited follow?

Accepted Answer

Willow Health Limited operates as a Care Home service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

When was Willow Health Limited established?

Accepted Answer

With CQC registration dating back to 2011, Willow Health Limited brings 15 years of extensive experience to the care sector. Longevity in this industry often reflects consistent quality standards and stable leadership.

Question 4

When was Willow Health Limited last inspected by the CQC?

Accepted Answer

The most recent CQC inspection of Willow Health Limited took place in July 2019. CQC inspections involve both announced and unannounced visits where inspectors assess care quality, review records, speak with staff and residents, and evaluate the overall service.

Question 5

What is the capacity at Willow Health Limited?

Accepted Answer

With 7 registered beds, Willow Health Limited provides a smaller, more intimate setting that allows for personalised attention. This capacity allows the service to offer a specific care environment that suits different preferences and care needs.

Question 6

What care specialisms are available at Willow Health Limited?

Accepted Answer

Care at Willow Health Limited is tailored for Learning disabilities, Physical disabilities, Care home service without nursing. The service has developed expertise in these areas, ensuring residents receive appropriate, specialist support.

Question 7

What services is Willow Health Limited licensed to offer?

Accepted Answer

The CQC has authorised Willow Health Limited to deliver: Accommodation for persons who require nursing or personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 8

What area does Willow Health Limited serve?

Accepted Answer

Situated in Essex, Willow Health Limited is well-positioned to serve residents from the local area and beyond. The setting offers easy access for visitors and connections to local amenities.

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