Question 1

What rating has Dunston Community Centre received from CQC inspectors?

Accepted Answer

Dunston Community Centre holds a Good rating from the CQC. This positive rating demonstrates the service consistently delivers quality care that meets regulatory standards. These ratings help families make informed decisions by providing an independent assessment of the quality of care provided.

Question 2

What care model does Dunston Community Centre follow?

Accepted Answer

Dunston Community Centre operates as a Home Care service, meaning care is structured to provide appropriate levels of support while respecting individual choices and promoting wellbeing.

Question 3

How many years of experience does Dunston Community Centre have?

Accepted Answer

Dunston Community Centre was registered with the Care Quality Commission in 2015, accumulating 11 years of experience. This track record demonstrates sustained commitment to meeting regulatory standards and serving the local community.

Question 4

How recent is the CQC inspection for Dunston Community Centre?

Accepted Answer

Dunston Community Centre was last inspected by the CQC in November 2023. Inspection reports are publicly available and provide detailed findings about the quality of care, including specific areas of strength and any recommendations for improvement.

Question 5

What types of care does Dunston Community Centre specialise in?

Accepted Answer

Dunston Community Centre specialises in providing care for Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Domiciliary care service. These specialisms indicate the types of conditions and care needs the service is equipped to support, with staff trained accordingly.

Question 6

What services is Dunston Community Centre licensed to offer?

Accepted Answer

The CQC has authorised Dunston Community Centre to deliver: Personal care. Registration for these activities means the service has demonstrated capability to provide them safely and effectively.

Question 7

Which region is Dunston Community Centre in?

Accepted Answer

Dunston Community Centre is based in Gateshead. This location allows the service to maintain strong ties with the local community while providing accessible care for families in the region.

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